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Channel: strengthen client relationships | OnTrac Coaching
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Going above and beyond

Through Linkedin, this article came to my attention. It is a must read for lawyers and law firms looking to solidify client relationships and stand out from the pack. It comes from abovethelaw.com Read...

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Give your clients permission to give you feedback

Would you like to increase your referrals? Would you like to have raving fans for clients? One of the ways you can do this is by making sure you know your clients are happy with your work. Even if they...

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Don’t rush to the solution

Many of my clients previously got caught up in rushing to the solution when first meeting with prospects. While I believe this comes from a genuine desire to help, this is a habit you want to change...

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The book is out

Raindance: The Business Development Guide Book for Lawyers is now available through Carswell. Click here to go to Carswell for more information and ordering. If you are a lawyer just starting out with...

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Don’t pitch-ask

My clients often get tied up in coming up with that ‘perfect pitch’. And I tell them over and over again, “don’t pitch, ask questions”. Get to know what they need, what their challenges are. Use that...

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Add more value

Standing out in today’s economy is tougher than ever. More and more people are price sensitive. So how do you stand out from your competition? One of the ways is to add more value. Become indispensable...

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Get more ROI from Client Events

If your firm is like most, then you regularly host client appreciation events. And this costs the firm a lot of money. Are you getting the ROI you should from these events? Are your lawyers engaging...

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Go the extra mile

Another sure-fire way to ensure you are getting more referral clients is to go the extra mile in your service delivery. Be as flexible to your clients’ need as possible.Provide them with samples or...

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Raindance 2: A Blueprint for Growing Your Practice

Due out September 24, 2014 from Carswell is my second book aimed at helping lawyers and law firms grow. In this edition I take you through my proprietary methodology TST™, Targeted, Strategic and...

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Find new opportunities

If you haven’t done this already, go out and see all of your key clients. Find out what they are worried about, what their current or immediate challenges are, and what they foresee as future...

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Growing your practice: It all comes down to relationships

"Is this action going to enhance a current relationship and move it forward, or is this action going to get me in front of new quality people with whom I should build a relationship with? If the answer...

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2019 Make it The Year of Relationships

As I am a business coach, this post is focused on your business relationships. However, you could easily take these tips and apply them to your personal relationships as well. Before you take the time...

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